This Privacy Policy (hereinafter ‘the Policy’) shall govern the collection, use, storage, disclosure, and processing of your personal data as collected/submitted by/to Chamber of Railway Industries and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as ‘Rail Chamber’) through this website (regardless of where you visit it from) or through such other mode as permitted by Rail Chamber.

1. INTRODUCTION

Chamber of Railway Industries (Rail Chamber) attaches immense value and commitment towards the protection of personal data of its members and those associated with it through various channels, including but not limited to participation in events, programs, or seminars organized by Rail Chamber.

Rail Chamber complies with all applicable laws and regulations mandating the protection and privacy of personal data. We have implemented technical and organizational security measures to guarantee the security of your personal data. Please read this Policy thoroughly. This Policy is in addition to any other notices published by Rail Chamber and is not intended to override them.

Note: This Policy is subject to change and may be updated periodically to reflect changes in law or regulations. Please check this page regularly for updates.

2. PERSONAL DATA COLLECTED BY RAIL CHAMBER

To provide efficient services and facilitate participation in railway industry events, Rail Chamber may collect your personal data when you choose to avail of our services. We may collect and process information including, but not limited to:
  • Personal details: Name, date of birth, and nationality.
  • Contact details: Address, email, and phone number.
  • Membership details: Rail Chamber membership ID and industry affiliation.
  • Employment details: Organization name, designation, and professional background.
  • Payment & Financial details: Credit/debit card information and billing details for membership or event registration.
  • Technical data: Internet Protocol (IP) addresses, browser types, and usage patterns when visiting our website.
If you fail to provide required data when requested (under law or contract), Rail Chamber may not be able to perform the contract or may have to cancel a registration or service.

3. HOW WE COLLECT YOUR PERSONAL DATA

Rail Chamber collects data through:

Direct Interactions: When you fill out forms on our website for membership, event registration, or service inquiries.

Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing patterns.

4. DATA STORAGE

Rail Chamber stores the personal data collected from you on secure storage servers located in India. Access is strictly restricted to authorized employees and partners who require the information to perform their duties.

5. USE OF PERSONAL DATA

Rail Chamber will only use your personal data in a manner permissible under law. Most commonly, we use it:

To perform a contract we are entering into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

6. PURPOSE OF PROCESSING

Your data will be used only for the purposes for which it was collected. If we need to use your data for an unrelated purpose, we will notify you and explain the legal basis for doing so. Please note that Rail Chamber may process your data without your knowledge or consent where this is required or permitted by law.

7. DISCLOSURE OF PERSONAL DATA

Rail Chamber may share your data with third-party service providers to enable your participation in events or programs. We require all third parties to respect the security of your data and treat it in accordance with the law. We do not allow third-party providers to use your personal data for their own purposes.

We will obtain your express opt-in consent before sharing your personal data with any third party for marketing purposes.

8. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized manner. Access is limited to those employees and agents who have a "need-to-know."

While we employ rigorous procedures to deal with suspected data breaches, Rail Chamber cannot be held liable for loss or theft of data resulting from external "hack attacks" beyond reasonable control.

9. DATA RETENTION

Rail Chamber will retain your personal data only for as long as reasonably necessary to fulfill the purposes it was collected for, including satisfying any legal, regulatory, tax, or accounting requirements.

10. YOUR RIGHTS

As a data owner, you are entitled to all rights accorded to you under applicable Indian legislation and regulations, subject to reasonable limitations provided under the law.

11. GRIEVANCE REDRESSAL

In case of any grievances or complaints related to your personal data shared with the Chamber of Railway Industries, you may reach out to our Grievance Redressal Cell:

Email: dg@railchamber.com

Attn: Director General, Chamber of Railway Industries (Rail Chamber)